The utmost care is taken when making these products. Please keep in mind that everything is hand made and therefore can never be 100% perfect.
Products will only be refunded on the following conditions:
- if there is an obvious flaw
- the items are damaged during transit (please provide photographs of the damaged packaging before unwrapping the goods)
Most items are unique and therefore cannot be replaced
Return packaging will be for your own account
Any returned items will be subject to a 10% handling fee